Return and exchange policy
Products purchased from sabihasbyimtiaz.com will be
exchanged within 14 days from the purchase date. The product returned will be
accepted only if all items in the package; price tag, label, original packing,
freebies, and accessories along with its original invoice are handed back to
us. Return or exchange is not acceptable in case the item is on sale, used, or
tempered. Kindly note that the color of the product may slightly vary from what
is presented in the image due to lighting and photoshoot. Product(s) will only
be exchanged or returned if it's faulty, damaged, or defective at the time of
delivery. You may notify your complaint with us within 7 days starting from the
purchase date if you need a return or an exchange against your purchase(s). You
can reach out to us by contacting our customer care via email; contact@sabihasbyimtiaz.com
or call us on 021-111-468-429 (IMT-IAZ).
Refunds
and Cashback
At sabihasbyimtiaz.com we do not offer a “cash refund” or
“money-back guarantee” on purchased items against return or exchange. However,
we may issue a credit voucher in exceptional cases in which a product is out of
stock or is faulty. Shipping and handling is non-refundable, you will only be
credited for the cost of the product and applicable taxes. Kindly expect two
billing cycles and two weeks for the processing of returns.
Order
Cancellation
You may cancel your order any time prior to order
processing. However, Sabiha’s has the right to cancel the order(s) for any
given reason; pricing error, the item is out of stock, credit/debit card
transaction issues, etc. You will receive a notification as soon as your item
is shipped along with tracking information. The Return and Exchange Policy will
apply as soon as the product has been shipped.