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Return and exchange policy

Return and exchange policy

Products purchased from will be exchanged within 14 days from the purchase date. The product returned will be accepted only if all items in the package; price tag, label, original packing, freebies, and accessories along with its original invoice are handed back to us. Return or exchange is not acceptable in case the item is on sale, used, or tempered. Kindly note that the color of the product may slightly vary from what is presented in the image due to lighting and photoshoot. Product(s) will only be exchanged or returned if it's faulty, damaged, or defective at the time of delivery. You may notify your complaint with us within 7 days starting from the purchase date if you need a return or an exchange against your purchase(s). You can reach out to us by contacting our customer care via email; or call us on 021-111-468-429 (IMT-IAZ).


Refunds and Cashback

At we do not offer a “cash refund” or “money-back guarantee” on purchased items against return or exchange. However, we may issue a credit voucher in exceptional cases in which a product is out of stock or is faulty. Shipping and handling is non-refundable, you will only be credited for the cost of the product and applicable taxes. Kindly expect two billing cycles and two weeks for the processing of returns.


Order Cancellation

You may cancel your order any time prior to order processing. However, Sabiha’s has the right to cancel the order(s) for any given reason; pricing error, the item is out of stock, credit/debit card transaction issues, etc. You will receive a notification as soon as your item is shipped along with tracking information. The Return and Exchange Policy will apply as soon as the product has been shipped.